Terms and Conditions

Last updated: 17 September 2026

These Terms and Conditions govern your use of technoed.in and the digital education, assessment, support, affiliate and related services supplied by TechnoEd (collectively, the “Services”). By creating an account, purchasing a course or using the Services, you agree to these Terms, our Privacy Policy and our Refund and Cancellation Policy.

1. Services offered

TechnoEd provides online courses, recorded lessons, notes and downloadable learning material, quizzes, assignments, assessments, learner dashboards, certificates where offered, customer support and an optional affiliate programme. Course contents, duration, included modules, access period and price are shown on the relevant course or checkout page.

Courses are educational products. They are not employment, an investment scheme or a promise of income, placement, business results, examination success or any other specific outcome.

2. Eligibility and WhatsApp account

• You must provide accurate information and use a WhatsApp number that you control. A learner below 18 years must use the Services only with a parent or lawful guardian’s consent and supervision.
• TechnoEd uses WhatsApp OTP verification to create or access an account. Authentication, security, purchase, course-access and support messages may be sent when necessary to provide the Services.
• Where you consent at sign-up or checkout, TechnoEd and Shloka may also send course-progress reminders, offers and marketing messages through WhatsApp or browser notifications. You may withdraw marketing consent by writing to support@technoed.in or using the available browser/WhatsApp controls. Withdrawal does not affect processing already performed or essential transactional and security communications.

3. Payments and course access

• All displayed checkout prices are in Indian Rupees and include applicable GST unless the checkout expressly states otherwise. The final amount and voluntary add-ons are shown before payment.
• Payments are processed by PhonePe or another displayed payment provider. TechnoEd does not receive or store your UPI PIN or full card credentials. A debit alone does not establish a completed order; the payment must be confirmed against the TechnoEd order/reference ID by the payment provider.
• Access is activated after successful payment confirmation. Pending payments may be reconciled automatically. If money was debited but access is not activated, contact support with the order ID and gateway transaction/reference ID.
• Coupon, bundle and BOGO prices apply only to eligible purchases and do not alter an earlier or historical order. Unless expressly stated, offers cannot be combined or exchanged for cash.

4. Personal access and two-device limit

• Your course licence is personal, limited, non-exclusive and non-transferable. You may register up to two trusted devices for your own use.
• You must not share your OTP, account, password, device cookie or course access with another person, including a person at another location. Normal mobile-network or ISP IP changes do not by themselves violate these Terms, but simultaneous or geographically inconsistent activity may trigger WhatsApp re-verification, device removal, access restriction or a security review.
• You are responsible for activity performed through your account and must promptly report suspected unauthorised access.

5. Learning and assessment rules

Required lessons may unlock sequentially. A video is complete only after the platform verifies 100% watched coverage; rewinding is allowed, but seeking into unwatched content does not create progress. Notes may remain available independently. A module quiz unlocks only after the module’s required lessons are complete. Attempts to manipulate progress, assessment or access controls are prohibited.

6. User responsibilities and prohibited conduct

You must use the Services lawfully and respectfully. You must not screen-record, photograph, copy, download except through an authorised download feature, reproduce, upload, distribute, sell, sublicense or publicly display protected lessons; bypass technical controls; scrape the platform; introduce malicious code; impersonate another person; misuse OTPs; make fraudulent payments or refund claims; or use the Services to infringe another person’s rights.

7. Intellectual property

TechnoEd and its licensors retain all rights in the website, course videos, notes, assessments, designs, software, trademarks and other content. Purchase gives you only the personal access licence described above. No ownership or commercial reuse right is transferred.

8. Affiliate programme

• Affiliate rewards apply only to valid, successful purchases attributed through a valid referral link within the stated 30-day attribution window.
• Commission is normally held for the configured validation period and becomes payable only if the order remains valid. Refunds, cancellations, failed payments, fraud, self-referrals, fake accounts, spam, fake evidence and misleading income claims invalidate commission.
• Affiliates must not promise guaranteed income or misrepresent TechnoEd, course features, pricing or refund rights.

9. Suspension and termination

TechnoEd may warn, re-verify, suspend or permanently close an account for a material or repeated breach, including access sharing, resale, screen recording, piracy, fraud or security-control circumvention. A learner responsible for such a breach is not eligible for the voluntary 30-Day 2× Completion Challenge, subject always to non-waivable rights under applicable law. We may preserve relevant audit evidence and cooperate with lawful investigations.

10. Refunds and cancellation

The eligibility conditions, exclusions, request process and exact processing timelines for refunds and the voluntary 30-Day 2× Completion Challenge are in the Refund and Cancellation Policy, which forms part of these Terms. The challenge applies only when it is displayed for the purchase at checkout.

11. Third-party services

Payment, WhatsApp, analytics, browser-notification and other integrations may be operated by third parties and may also be subject to their terms. TechnoEd is responsible for the Services it supplies, while third-party networks and payment instruments remain subject to their own availability and rules.

12. Disclaimer and limitation of liability

We use reasonable care to keep the Services available and the learning content useful, but do not guarantee uninterrupted availability or a particular commercial, employment or academic result. To the maximum extent permitted by law, TechnoEd is not liable for indirect, incidental, special or consequential loss. Except for an expressly approved 30-Day 2× Completion Challenge reward, TechnoEd’s aggregate liability arising from a purchased Service will not exceed the amount actually paid for that Service. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded, including liability for fraud, wilful misconduct, gross negligence, defective or materially misdescribed services.

13. Disputes and governing law

These Terms are governed by Indian law. First email support@technoed.in with your order ID and the issue. We will acknowledge a complaint within 48 hours and aim to resolve it within one month. If it is not resolved, the parties may use mediation by mutual agreement or approach a court or consumer commission having jurisdiction under applicable law. These Terms do not restrict a consumer’s statutory forum or remedy.

14. Changes and contact

We may update these Terms prospectively when the Services or law changes. The date above will be revised, and material changes will be communicated where required. Questions may be sent to support@technoed.in. Support hours are Tuesday to Sunday, 10 AM to 6 PM IST.